Privacy Policy
INTRODUCTION
Hearts Won created this Privacy Policy to demonstrate our commitment to privacy, security, and confidentiality as well as our commitment to treating your information with care and respect. Hearts Won collects various types of information in different ways from users who access our website(s). We do not sell, rent, lease, or loan any identifiable information regarding our customers to a third party. This Privacy Policy is designed to inform you of our principles and practices regarding personal information you provide and anonymous information we gather, to describe what information is collected by Hearts Won from our customers and website visitors, and to inform you about what we do with the information we collect.
Hearts Won requests you read this Privacy Policy carefully. Use of this website will constitute your acceptance of this Privacy Policy.
This website is intended for use only by individuals who are 13 years of age or older. If you are not at least 13 years of age, do not submit any information to this site.
Headings
Headings are provided in this Privacy Policy for convenience.
INFORMATION SECURITY
Hearts Won is committed to ensuring the security of your personal information in our custody and control. In order to prevent loss, unauthorized access, misuse, modification, alteration, disclosure, or destruction, and to maintain data accuracy and ensure the proper use of information, we have establish and implemented appropriate physical, electronic, technical, and managerial procedures. We, or third-parties operating on our behalf, may employ industry-standard Secure Socket Layer (SSL) encryption when requesting certain personal and/or financial information from you.
However, no data transmission over the internet or any wireless network can by guaranteed to be 100% secure. In particular, email sent to or from this site may not be secure. As a result, while we strive to protect your information, you acknowledge that:
•There are security and privacy limitations of the internet which are beyond our control
•The security, integrity, and privacy of any and all of your information and data exchanged between you and Hearts Won
cannot be guaranteed 100%
•Any such information and data may be viewed or tampered with in transit by a third party, despite our best efforts
Web Browsers
Many web browsers encrypt information transmitted across the internet to prevent the information from being read or tampered with during the transmission. The industry standard is Secured Socket Layer encryption (SSL). Hearts Won requests you verify the security of the web browser you choose.
IP Addresses
An IP address is a number that is automatically assigned to your computer for internet use. Web servers identify your computer by the IP address. When you visit a Hearts Won website(s), we, or third-parties operating on our behalf, are able to recognize the internet (IP) address of the computer providing you with access to the internet. Our use of this IP address may be able to help diagnose problems with servers or otherwise administer our website(s). This IP address may also be used to identify your shopping cart and to gather broad demographic information. This IP address is not associated with you as an individual.
HOW WE COLLECT PERSONAL INFORMATION
In order to complete transactions you request and tailor our interaction with you, we collect information:
•You provide when you request information or materials from Hearts Won or contact Hearts Won through our website(s)
•You provide through purchases
•Through the uses of various online tracking technologies. Collecting information in this manner allows us to collect statistics
about our website(s) usage and effectiveness and to personalize your experience on our website(s).
WHAT PERSONAL INFORMATION WE COLLECT
In order to complete transactions you request and tailor our interaction with you, we collection and retain the following personal information:
•First and Last Name
•Address (Street number and name, City, State, and Zip Code)
•Email address
•Telephone Number
HEARTS WON DOES NOT COLLECT CREDIT CARD OR ANY ACCOUNT INFORMATION FOR PAYMENT. See the section of this Privacy Policy entitled “ONLINE PURCHASES” for details regarding the collection of information such as debit and credit card numbers or PayPal® account information used to complete payment for purchases.
PERSONAL INFORMATION YOU PROVIDE TO HEARTS WON
Hearts Won only collects personal information you provide voluntarily to us. Information provided by you is used by Hearts Won or a third party operating on our behalf to answer your inquiry or request; or to fulfill your order, refund; or to address a comment we received from you.
If you paid for a purchase by check at an event or in any way directly to Hearts Won, we do not use your checking account information in any way other than to process the payment.
Hearts Won does not employ spam tactics. Our communication is an opt-in email program. You will receive emails from Hearts Won relative to purposes stated in this Privacy Policy and in our Terms of Use Policy and for updates about new products and upcoming events. If you do not wish to receive further email messages from Hearts Won, please fill out the form on the Unsubscribe page and include, “UNSUBCRIBE” in the message portion of the form so we can complete your request. Your information will be removed for active status in our records (but retained in sales history) and you will no longer be contacted by Hearts Won (except with regard to an active purchase, return, or refund or future request by you). This process may take up to 30 days to complete..
If you provide personally identifiable information to a Hearts Won website(s), we may combine such information with other actively collected information for our records.
We may use demographic information provided (such as state and zip code) to evaluate business performance and in planning. Such information is not made available to any outside group or organization except third parties operating on our behalf.
If you choose to submit reviews or comments on our website(s), we may share that information without notice to you, but we will not share personally identifiable information without your prior written consent. Please see our Terms of Use Policy for more information on the use of review, comments, and other related information you may voluntarily provide to Hearts Won.
SERVICE PROVIDERS
Hearts Won may transfer (or otherwise make available) your information to our affiliates and other third parties operating on our behalf to provide services in the US or other jurisdictions and they will be given only the information they need to perform their designated function(s). Hearts Won does not authorize others to use or disclose your information for marketing or any other purpose.
ONLINE PURCHASES
DO NOT SUBMIT CREDIT CARD INFORMATION IN THE CONTACT US FORM ON THE CONTACT PAGE OF THIS WEBSITE OR IN ANY EMAIL OR OTHER CORRESPONDENCE WITH HEARTSWON. ALL PURCHASES ARE DIRECTED THROUGH OUR BOOKSTORE SHOPPING CART TO PAYPAL® WHERE YOU CAN PAY WITH A CREDIT CARD OR THROUGH A PAYPAL® ACCOUNT. HEARTS WON DOES NOT COLLECT YOUR CREDIT CARD INFORMATION AND IT IS NOT PROVIDED TO US BY PAYPAL®. HOWEVER, WE ARE PROVIDED WITH YOUR NAME AND CONTACT INFORMATION, SUCH AS SHIPPING ADDRESS, SO WE CAN SHIP YOUR PURCHASE.
If Hearts Won learns that credit card or account information has been submitted to us online, Hearts Won will take all reasonable measures to remove such information from its active records and will not use such information for any purpose.
The Hearts Won shopping cart is provided through our web host, Homestead®. Online order payments are processed through PayPal®. You can verify whether you are on the Hearts Won website(s), the Homestead® shopping cart, or PayPal® by the address that appears in the address line of your browser window. Please refer to Homestead® (www.homestead.com) and PayPal® (www.paypal.com) for their respective privacy policies. Hearts Won is not responsible for the privacy policies of Homestead® or PayPal®.
(NOTE: Hearts Won has 3 separate URLs that point to the same website, heartswon.com, aliciabroaddus.com, and pennypinktakesabath.com.)
Accounts and Passwords
Hearts Won does not set up accounts or provide or require registration or passwords to use our site. However, Hearts Won service providers and third parties operating on our behalf may request or require that you set up an account with them to complete online purchases. In such cases, Hearts Won does not request, receive, or retain that information from you or our service providers or the third parties acting on our behalf and that information is not made available to Hearts Won.
Shopping Cart
The Hearts Won shopping cart is provided through our web host, Homestead® (www.homestead.com). When you choose to checkout from the Homestead® shopping cart, your name and address are requested. When you choose to “Continue to PayPal,” you are directed to the PayPal® site.
Checkout and Payment Processing
Hearts Won online order payments are processed through PayPal® (www.paypal.com). After choosing to “Continue to PayPal,” from the Homestead® shopping cart, you can choose to Pay with PayPal® (or create an account if you do not have one) or you can choose to, “Pay with Debit or Credit Card.” Your name and address should transfer from the Homestead® shopping cart and you will need to provide the remaining information required, to PayPal® to complete the transaction.
Order Processing and Shipment
Hearts Won may enlist third parties who act on our behalf to perform order fulfilment. They may have access to the personal information needed to fulfill shipment of orders, but are not authorized by Hearts Won to use it for any other purposes. Shipment is made through the United States Postal Service (USPS). Hearts Won requests you see USPS for their privacy policy (https://www.usps.com/).
HOW WE USE YOUR PERSONAL INFORMATION
Hearts Won or third parties operating on our behalf will use your information to:
•Provide you with information you request and address comments you make to us
•Complete any transaction you request or issue order confirmation and other order communications regarding purchases you
make from us, including, refunds, and returns
•Send you information about Hearts Won or features on our websites and applications and products
•Monitor usage of various aspects of our website(s) in order to optimize, improve, or enhance our current or future products,
services, and operations
•Detect, investigate, and prevent activities that may violate our policies or be illegal
•To provide technical and other support
SPECIAL CASES FOR DISCLOSURE OF YOUR PERSONAL INFORMATION
Hearts Won does not use or share your information in any way unrelated to those described in this Privacy Policy without your consent. However, Hearts Won, or third parties operating on our behalf, may disclose your personal information or information regarding the use of Hearts Won website(s) without your consent for any reason in our sole discretion to comply with:
•U.S. laws or other laws, such as the Electronic Communications Privacy Act, regulations, or as required by law or other legal
process or enforceable governmental request
•Governmental or legal requests or demands for such information in response to a search warrant or other legally valid inquiry
or order
•An investigative body in the case of contravention of law or breach of an agreement or if we were to suspect that you were
using our website(s) in connection with a crime or to detect, prevent, or otherwise address fraud, security, or technical issues
•To disclose information that is necessary to identify, contact, or bring legal action against someone who, for example, may be
violating our Terms of Use Policy, Privacy Policy, or other policies, or copyright laws or policies, intellectual property laws or
policies, or laws
•To protect Hearts Won, our users, or the public against physical harm to them, their property, or safety as required or
permitted by law
•To operate the Hearts Won services properly in the context of working with third parties operating on our behalf in the
provision of our website(s) or related matters or to provide certain services on our website(s) as reasonably required to
provide such services
•In connection with a sale, merger, consolidation, change in control, transfer of substantial assets, reorganization, as a part of
insolvency or bankruptcy proceedings or liquidation involving all or part of Hearts Won
•Hearts Won may share personal information you provide with other entities that are owned by Hearts Won or that own Hearts
Won or that have some sort of corporate ownership relationship with Hearts Won
After we or third-parties operating on our behalf disclose your personal information to unaffiliated third parties in such instances, Hearts Won can no longer control the use or further disclosure of your personal information, consequently, we or third parties operating on our behalf will not be responsible to you for such use or further disclosure.
OTHER INFORMATION WE COLLECT
Other information we collect that you provide to us voluntarily:
•Reviews, Comments, Suggestions, Ideas, Remarks, Graphics, Images, or other information you submit to us online (see our
ANONYMOUS INFORMATION (THAT DOES NOT PERSONALLY IDENTIFY YOU)
Hearts Won and third parties operating on our behalf, may share with one another anonymous versions of user information (that does not personally identify you) collected on Hearts Won website(s). We may use that information and to link to and issue anonymous cookies containing demographic or internet-based data. Anonymous user information does not contain personally identifiable information.
Hearts Won may share non-personal aggregate or summary information regarding its customers with third-parties operating on our behalf.
Third-party companies also may collect anonymous information about your activity on our website(s) and on third-party websites and applications using online tracking technologies. Tracking data collected by these third-party websites and applications does not identify you personally.
If you would like to opt out, click on these links: http://www.aboutads.info/choices or http://networkadvertising.org/choices. Hearts Won does not use targeted advertisements from others and as a courtesy, we remind you that you may choose not to receive targeted advertisements from many ad networks, data exchanges, marketing analytics, and other service providers by visiting the Ads Preferences Manager.
ONLINE TRACKING TECHNOLOGIES
Hearts Won may use various online tracking technologies for record-keeping purposes including, but not limited to:
•Keeping count of return visits to our site
•Accumulating and reporting anonymous, aggregate data and statistical information about website usage
•Determining which features or areas of our website(s) are most popular
Hearts Won website(s) may not respond to web browsers “Do Not Track” signals or other similar mechanisms. Also, we may use third-parties who act on our behalf to track your activities to help us with online services or to help your experience on our website(s).
Cookies
A Cookie is a small piece of information that can be placed on your hard drive for record-keeping purposes to track clicks when you visit a website. Cookies do not harm your computer. Hearts Won, or third parties operating on our behalf, may use cookies to collect and bring information together, store, and sometimes track information for statistical purposes in order to track trending and patterns so we may improve the products and services we provide and to manage networks and websites. In addition, Hearts Won utilizes cookies to track referral from internal and external affiliates. These cookies do not enable third parties to access any of your personally identifiable information. You may choose to have your computer warn you each time a cookie is being sent, or you may choose to turn off all cookies through your browser settings. If you choose not to accept cookies, you may not be able to access all of the features of Heart Won website(s) and some of our services may not function properly.
Additionally, if you link from a Hearts Won website(s) to non-Hearts Won websites, where you are prompted to log in or that are customizable, you may be required to accept cookies from those non-Hearts Won websites. We do not control use of those cookies and expressly disclaim responsibility for information collected through them.
Flash Cookies
Hearts Won may use local shared objects (LSOs), sometimes known as Flash Cookies, to personalize your visit to Hearts Won website(s). Flash Cookies store your preferences or display content based upon what you view on our website. Third-parties operating on our behalf may use Flash Cookies to collect and store information. Flash cookies differ from browser cookies in the amount and type of data is stored and how it is stored. Browser cookie management tools will not remove Flash Cookies. If you disable Flash Cookies, you may not be able to access all of the features of Hearts Won website(s) and some of our services may not function properly.
Persistent Cookies
Hearts Won may use Persistent Cookies to allow us to provide you with a smoother browsing experience while navigating our website(s). Persistent Cookies also help our website(s) remember your information and settings whenever you visit them. Persistent Cookies remain on your hard drive until you manually erase them or until they expire. You can remove Persistent Cookies by following directions provided by your internet browser.
More Information About Cookies
More information about cookies can be found on the Microsoft ® website (www.microsoft.com/info/cookies.mspx).
MARKETING AND ADVERTISING
Hearts Won does not purchase advertising on third-party websites and we do not display ads on the Hearts Won website(s) other than our ads for our own products. We do not share personally identifiable information about individual users for advertising purposes.
SURVEYS
Hearts Won values feedback from our customers and visitors to our website(s), but does not conduct surveys. You may contact us at any time via the Contact Us form. Hearts Won asks that if you receive a survey in email that appears to be from Hearts Won, you delete the survey without opening it and without clicking any hyperlinks in the survey.
LINKS TO THIRD PARTY WEBSITES AND APPLICATIONS
Hearts Won may provide general links from our website(s) to third-party websites that are not operated or controlled by Hearts Won. We may provide links to websites that embed applications from third-party websites that allow you to log in, post content, or join communities (e.g., social media websites). Your use of these links and/or applications is subject to the third-parties’ privacy and terms of use policies. Hearts Won is not responsible for the content or the privacy policies or practices or other policies of those third-party websites. You should not take the existence of a link from our website to another site to mean that it has a privacy, terms of use, or other policies similar to that of Hearts Won. Hearts Won requests you read the policies of those websites.
PRIVACY OF CHILDREN UNDER 13
Hearts Won takes children’s privacy seriously and maintains compliance with the rules defined by the Children’s Online Privacy Protection Act (COPPA). Hearts Won website(s) are not designed for or promoted for use by children under the age of thirteen (13). We or third-parties operating on our behalf do not knowingly collect or use any personal information of anyone under the age of thirteen (13).
If Hearts Won learns that a child under the age of 13 has submitted personally identifiable information to us online, Hearts Won will take all reasonable measures to remove such information from its active records and will not use such information for any purpose (except where necessary to protect the safety of the child or others as required by law).
CHANGES
Changes to This Privacy Policy
Hearts Won reserves the right to revise, amend, modify, or change the website and this Privacy Policy, or any other Hearts Won policies, at any time in any manner we deem necessary without notification to you by posting an amended version on this website with the date it was updated at the bottom of the page. Hearts Won requests you refer to this location regularly for the current version of the Privacy Policy. Continued use of this website constitutes acceptance of any changes made.
Correcting Your Information
Hearts Won requests you advise us of changes to your contact information in our records (name, address, phone number, and email address) via the Contact Us form. We may request certain personal information for the purpose of verifying the identity of the individual seeking to make changes to their personal information in our records.
NOTE: Since orders are processed through PayPal®, the shipping address and billing address are provided to PayPal® by you for each purchase.
Unsubscribe
If you do not wish to receive further email messages from Hearts Won, please fill out the form on the Unsubscribe page and include, “UNSUBCRIBE” in the message portion of the form so we can complete your request. Your information will be removed for active status in our records (but retained in sales history) and you will no longer be contacted by Hearts Won (except with regard to an active purchase, return, or refund or future request by you). This process may take up to 30 days to complete.
CONTACT US
If you have any questions about this Privacy Policy, or the privacy practices of Hearts Won, you may contact us via the Contact Us form. We will attempt to respond to all reasonable concerns and inquires expeditiously.
Updated 2017-05-31
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